Privacy Policy

ITEC RECYCLE LTD, company number 13132069, trading as MR Laptop ("we", "us"), is the data controller responsible for personal information collected through mrlaptop.co.uk. What we collect: your name, contact details, delivery address, order history, and payment confirmation data (we never store full card details - payments are handled securely by Stripe). How we use it: to process orders and repairs, provide warranty support, respond to enquiries, and (with your consent) send updates. Lawful bases: performance of a contract, our legitimate interests, legal obligations, and consent where required. Sharing: we share data only with service providers needed to fulfil your order (e.g. payment and delivery partners). We do not sell your data. Your rights: you can request access, correction, deletion, restriction, portability, or object to processing. Contact us at support@mrlaptop.co.uk. Retention: we keep order and accounting records as required by UK law, then delete or anonymise data we no longer need. Contact: ITEC RECYCLE LTD, trading as MR Laptop. Registered office: 45 Maple Drive, Walsall, England, WS5 4JJ. Email support@mrlaptop.co.uk, phone 01922 627161. Marketing Consent: We only send marketing emails (such as our newsletter) if you've opted in. You can withdraw consent at any time using the unsubscribe link in any marketing email, or by contacting us. (Added by an automated accuracy review - please have this checked by a professional.) Data Processors: We use Stripe to process payments securely. We do not sell your data to third parties. (Added by an automated accuracy review - please have this checked by a professional.) Complaints: If you're unhappy with how we've handled your personal data, please contact us first at the details above so we can try to resolve it. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk. (Added by an automated accuracy review - please have this checked by a professional.)